Delete your BookMe1 account
Last updated: 9/29/2026
You can delete your BookMe1 business account at any time, without contacting us. Deletion is permanent: the account and all business data are deleted, and the subscription is cancelled.
Delete from Settings (website or app)
- Sign in to your account at bookme1.com or in the BookMe1 app.
- Open "Business settings" in the dashboard.
- At the bottom of the settings, in the danger zone, tap "Delete account".
- Type your account email address (or DELETE) and tap "Delete my account permanently".
The account is deleted immediately, and you are signed out on all devices.
Delete by email
You can also send a deletion request from your account email address, with your business name, to: support@bookme1.com
We will delete the account within 30 days at most and confirm by email. To protect your account, we only act on requests sent from the account email address.
What is deleted
- Your account and business details: name, email, phone, logo, cover photo, opening hours and settings.
- Your staff, services, products and FAQ.
- Customers and bookings: all bookings and the customer details in them, the allowed-customers list and the activity log.
- Google and Microsoft connections: stored access tokens (OAuth) are deleted and Google access is revoked. Events already created in your Google Calendar stay there, as the calendar belongs to you.
- Your PayPal subscription is cancelled, and uploaded files and active sign-ins are deleted.
What is kept, and for how long
- Receipts, invoices and payment records: kept by our payment and invoicing providers (PayPal and Green Invoice) as required by law - usually up to 7 years.
- Server backups: a copy of the data may remain in a secured backup until that backup is deleted, within 90 days at most. Backups are used only to recover from a failure.
- Messages already sent (email or WhatsApp, such as booking confirmations) stay with the people who received them.
Customers who booked with a business
Customers who book an appointment don't have a BookMe1 account. To delete details from a booking, contact the business directly or write to support@bookme1.com.