Cancellation policy template, ready to copy
A clear policy, shared upfront, prevents most last-minute cancellations and awkward conversations. Choose what fits your business and get ready-made wording.
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Result
⚠️ This wording is a general example, not legal advice. If you charge a cancellation fee, check your local consumer protection rules.
💡 An automatic reminder the day before prevents most no-shows, before you even need the policy.
FAQ
How much notice should free cancellation require?
Most businesses choose 24 hours. For long or expensive services, 48 hours.
Can I charge a cancellation fee?
Usually yes, when the client knew about it in advance. This isn't legal advice, so check the rules that apply to your business.
Where should I publish the policy?
On your booking page, in your booking confirmation message and in your bio.
How do I ask for this without sounding harsh?
Open with the reason (saving time for every client), not a threat, and end with a thank-you.
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