💬 Customers & messages 3 min 4 steps

How to limit bookings to known customers

Only work with regulars? Build a list of authorized customers, and only people on it can book.

Where to start Dashboard → Authorized customers (Exclusive plan)
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  1. Open "Authorized customers"

    In the dashboard menu.

  2. Add customers

    Phone, email and a name if you like, then "Add customer". Long list? Import it in one go.

  3. Turn on the restriction

    Tick "Only allow listed customers to book". While it's off, anyone can book.

  4. What the customer sees

    On your booking page, the customer enters a phone or email to verify. People on the list carry on booking; everyone else gets a friendly invitation to contact you.

💡 Good to know

❓ FAQ

Do they need both phone and email?

No. Either one is enough to verify.

Can I edit or delete a customer?

Yes, with the "Edit" and "Delete" buttons on their row.

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